What Does “Can’t Get Teredo IP Address Xbox One” Message Mean?


Xbox one comes with a bounty of games, but it has its fair share of problems as well. One of the most common problems that players get is a message that shows- ‘can’t get teredo IP address Xbox one.’ Most users don’t know what this message means, let alone how to solve it. But that’s fine. After all, that’s why we are here to help.

So let us tell you what this message means and how to fix it.

What Does A Teredo IP Address Mean?

IP addresses make up a vital part of communication and data transfer. You should think of them as zip codes. So like without a correct zip code, your parcel won’t reach your home. Similarly, without a valid IP address, your system won’t get the data. Now, know that the Teredo is one variety out of the various kinds of IP addresses available. 

Teredo address acts as a bridge between the two protocols called- IPv4 and IPv6. Know that when it comes to distributing and assigning IP addresses, these two protocols play an important role. Also, they define how the IP addresses ideally should get maintained and used. Now you need to note another thing- IPv6 is on the verge of replacing IPv4.

However, if both of them are getting used in a system, this Teredo address will remove the gap. As such, it acts as an effective transition technology to transfer IPv6 data to the IPv4 network. Without it, there would be no interoperability between the two protocols.

So if you are getting the error message, then it means that the Teredo IP has failed to act as a bridge. As a result, the data can’t be transferred, and you won’t be able to play your games appropriately.

How To Fix Your Xbox One Saying Can’t Get Teredo Address? 

Note that there is no one way to fix this issue. Different solutions seem to have worked for other people. So here I will list all the possible solutions to this issue:

  1. Know that the IPv6 protocol is disabled as default on many routers. So at first, make sure that you enable it.
  2. Try resetting your router and carry out a full factory reset on the console. Know that there’s an option that will allow you to maintain all kinds of app and game data. So you don’t have to lose any of the progress made on games. Following this step should return your connection to normal.
  3. If the above two options didn’t work, you need to log into the router you are using and then remove the Xbox console from there before re-adding it again. This should fix the issue for you.
  4. Next, you can turn on the UPnP feature present on the router before rebooting your whole set. This includes your router, modem, and of course Xbox One. However, it’s advised that you don’t forward the ports.
  5. If the above four methods didn’t work, then try this one. First, head to’ Settings,’ then go to ‘Network,’ and then ‘Alternate Mac Address.’ After that, choose the ‘Clear’ option. This should ideally solve the problem.

Final verdict

So these are the five main solutions that worked for almost everybody who encountered the Teredo error message. However, if it doesn’t work for you, there is no need to worry. You should contact Microsoft Xbox’s helpline number and let them know about your specific issue. The technicians there will help you solve the problem.

About the Author Michael E. Yates

Hi! The words you are going to read comes from me! A geek passionately and a writer of 5+ years professionally. If you ask about my likings, well, I love to tag along with upcoming technology trends. Though I also have contributed to many more technology sites through my writings. If you ask about my dreams, then one of them is finding an instant solution for every device malfunction, so I am creating a blog post. A blog post that will help more people like me. I, introduce thepcstuff.com the result of my hard work and patience. Do not worry, with me and my team behind the computers will make sure every vital information related to technology reaches all of you people. So, if you are ready to go on an adventurous ride with thepcstuff.com and me, let's get started!

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