What To Do When The Keyboard and Mouse Work in BIOS, Not Windows?

keyboard and mouse work in bios not windows

Do you suddenly find that your keyboard and mouse work in bios, not windows? But there is no need to be alarmed. Know that there’s nothing to worry about. This is a pretty common problem, and there are many ways to fix it. Here I will tell you all of them.

However, before I begin, ensure that the keyboard and mouse you have are working correctly on another system. This will allow you to rule out the issue of faulty devices. Now, once you have cleared those doubts, it’s time to read on below:

How To Fix Mouse And Keyboard That Only Work In BIOS And Not In Windows?

Here are the ways you can ensure that your mouse and keyboard work in windows smoothly.

Use An External Mouse And Keyboard

The first thing you should do to troubleshoot the issue is connecting an extra external keyboard and mouse to your PC. Once you have connected the two devices, it’s time for you to follow the below steps:

  • Know that you might have to enable the USB Legacy support feature BIOS. For this, you need to switch your PC off and then press the power button once again to restart the system.
  • Now, once you enter BIOS, you need to press the F8 key immediately continuously. Then press on your external keyboard’s arrow key to get to the Advanced tab.
  • Then you need to head to the USB Legacy Support option and ensure that it’s Enabled.
  • After this, you need to press on the F10 key. This will save the required changes you made, and you will be able to exit your BIOS screen. Now you need to restart your PC.


Disable The Driver Called Intel Integrated Sensor Solutions

  • To do this, you need to press both the Windows button along the R key. This will open Run. There you need to type devmgmt.msc. After this, click on the OK option. This should pull up Device Manager.
  • In Device Manager, you need to expand the category titled System Devices. Here you will find the Intel Integrated Sensor Solutions tag. Now you need to right-click on it.
  • Now you need to choose the option stating Disable Device. Then click on Yes when you are prompted to select an action. After it gets disabled, you need to close the Device Manager before restarting your computer.

Update Your Drivers

  • First, you will need an external keyboard and mouse. Once you have connected them to your laptop or desktop, then you can begin.
  • Now you need to get to the desktop taskbar and then choose the Device Manager option. After this, you need to select the device you have to update from the given list.
  • Now, click on the Search Automatically option to get updated software for your driver. Then select the Update Driver option. This should update Windows 10.
  • But if the OS doesn’t update, it simply means that you will have to head to the manufacturer’s official site and then download the latest drivers from there.

Use System Restore

  • For this, you need to first Press on the Windows key and then type in Restore Point. After this, select the option that tells you to Create A Restore Point.
  • When you are in the System Properties window, you will have to select the key saying System Restore. Now, you need to select the restore point that was most recently made.
  • Once you have chosen, click on the Next option. After this, click on Finish. However, I would advise you to read the given description carefully as well. After this, your system should restart, and your desktop will be restored to the chosen Restore Point.

Go Into Safe Mode

  • To use this option, you first need to go to Safe Mode and then go to the Control Panel option.
  • Once you are in the Control Panel, you will find User Accounts there. Head in there, and then remove your password.
  • Once you do this, the entire start screen thing should get bypassed. And this, in turn, should ensure that your keyboard and mouse are working properly.

Another small step you can try is pressing the start button when you’re switching on your computer. However, if none of the above work, you should take your system to a computer repair shop.

About the Author Michael E. Yates

Hi! The words you are going to read comes from me! A geek passionately and a writer of 5+ years professionally. If you ask about my likings, well, I love to tag along with upcoming technology trends. Though I also have contributed to many more technology sites through my writings. If you ask about my dreams, then one of them is finding an instant solution for every device malfunction, so I am creating a blog post. A blog post that will help more people like me. I, introduce thepcstuff.com the result of my hard work and patience. Do not worry, with me and my team behind the computers will make sure every vital information related to technology reaches all of you people. So, if you are ready to go on an adventurous ride with thepcstuff.com and me, let's get started!

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